While I like to think I know a little about business writing, I still fall into a few word traps. (Not to mention a few cliché traps.)
Take the words "who" and "whom." I rarely use "whom" when I should -- even when spell check suggests "whom" I think it sounds pretentious. So I use "who."
And then I sound dumb.
Just like one misspelled word can get your resume tossed onto the "nope" pile, one incorrectly used word can negatively impact your entire message. Fairly or unfairly, it happens -- so let's make sure it doesn't happen to you.